Privacy Policy

Kin Crystals (“us, “we”, or “our”) operates www.kincrystals.com (the “Site”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kincrystals.com.

When you visit the Site, we may gather information or ask you to provide us with certain personally identifiable information, referred to as “Personal Information”, that can be used to contact or identify you, including your name, address, email address, IP Address and time zone.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, referred to as “Order Information”, including your name, billing address, shipping address, payment information, email address and phone number.

We use the Order Information that we collect to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Personal Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Your personal information is accessible by you and us alone. Your information will never be shared with third parties for any purpose, with the exception of our shipping agent to provide you with your order.

We do however use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

When you place an order through the Site, we'll maintain your Order Information for our records unless and until you ask us to delete this information.

Your credit card details are never transmitted or stored on our servers. They are securely transmitted directly to our accredited payment gateway and the payment is securely processed there and we are notified in real time of the status of the transaction.

We may update this privacy policy from time to time in order to reflect changes to our practices or for reasons related to other operational, legal or regulatory purposes.